Who are we?
We don’t just say ‘virgin fiber cartonboard made personal’. Personal contact with our customers is really in our DNA and we take this seriously. A flexible attitude and thinking along with our customers wherever possible. That characterises us, in every employee of our organisation.
Personal contacts, long-term relationships
Customer focus and a solution-oriented approach are paramount to FOLBB. We know all the ins and outs of our customers, their technical processes and their businesses. In turn, they know all about us. They are the experts who know how to use our product to design and manufacture the perfect packaging. This creates a bond, between them and us. It leads to comfortable long-term, personal relationships with one another. It is with good reason that we call ourselves a people-oriented business.
Fast, flexible and solution-oriented
Because of the short communication lines within our organisation and the personal contacts with our customers, we are able to offer quick delivery times and the security of supply. Moreover, we offer our customers the ability to continuously monitor order statuses, warehouse inventories, planning of deliveries, etc. online. And if questions arise? We will help them straight away. In case of special requests, emergency orders or logistical challenges, we tailor our efforts to their dynamic business. The same applies for small, customised or one-off orders and also for large orders during seasonal peaks. So, we distinguish ourselves in terms of personal attention, fast and flexible response times and a customised service. And this is strongly appreciated by our business partners.
Being among passionate peers
The professionals of FOLBB and our customers consider each other as passionate peers. We offer each other advice and training, share knowledge and experiences and jointly discuss technical issues regarding the processing and application of virgin fiber cartonboard. We not only carry out tests in our own R&D lab, but also regularly visit the technical process environment of our customers. By jointly discussing possible opportunities and chances, new ideas emerge, allowing us to continuously develop even more innovative solutions.